Our goal is to make sure you are 100% happy with your purchase. If you are not satisfied with this purchase, you may send a copy of this invoice with the merchandise back to us for refund within 30 days from the invoice date.

Personalized Jewelry
All sales are final on personalized Jewelry.

Return & Exchange Policy (except all Personalized Heirloom Jewelry)

PacificElegancejewelry.com's jewelry should meet or exceed your expectations. However, if you are not completely satisfied, we are pleased to offer a thirty (30) day return policy on all purchases except Hawaiian Personalized Jewelry.

At PacificElegancejewelry.com no purchase is complete until you are satisfied. We are confident that upon receipt of your merchandise you will find that it matches your order exactly. However, if for any reason you decide not to keep your merchandise, you can return it to us within thirty (30) days of ship to date for the full purchase price minus shipping and handling fees.

Items that have been worn, damaged, and/or altered will not be refunded or exchanged. Please include its proper documentation and return in its original box for a full refund of the purchase price (shipping, insurance and handling charges are not refundable).

Return Addressr
1953 S. Beretania Street 5D
Honolulu, HI 96826